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Common topics and questions
How to get started
How to set up OpenVPN GUI app on Windows
How to make sure if Surfshark VPN is working
How to set up a router with Surfshark
How to fix website/app login issues
How to activate Surfshark Smart DNS
Connecting from China
How to connect from countries with network restrictions
How to enable 2FA on your Surfshark account
What is your refund policy
How can I cancel my recurring payment?
Does Surfshark offer a free trial?
Мы уведомлены, что некоторые из наших клиентов в России испытывают сбои при подключении к VPN. В этом случае мы рекомендуем ручной метод подключения WireGuard.
Мы уведомлены, что некоторые из наших клиентов в России испытывают сбои при подключении к VPN. В этом случае мы рекомендуем ручной метод подключения WireGuard.
Due to intensified connectivity restrictions in China, we recommend connecting manually using the WireGuard protocol. In case the connection is not successful, please consider trying again at a later time.